![]() ![]() When you go to remove this strip, be very sure you are under both layers before you start peeling. The rubber is very easy to tear as you notice this *cough*. It is easy to get under the rubber and start peeling it away, to realize too late that the rubber is itself stuck to a firmer strip of clear plastic that is actually what must be removed. This must be peeled off to get to the screws. There are three screws underneath the long rubber foot on the bottom of the laptop parallel to the hinge. " Removing the bottom was very straightforward with the right tools, with one exception. Pay close attention to this excerpt or you'll mess up the rubber grip: I found a good guide to remove the old battery here: It should arrive in the next couple weeks. I ended up ordering a genuine HP replacement battery from eBay (shipping from China) for $60 after tax and shipping. Even if the HP price is better, I'll go with a different company for a laptop, desktop, printer, scanner, or whatever. I plug in the power and see the LED light on. ![]() At the 13 month mark, the computer shut down without warning and then would not restart. Its now 16 months old, so past the warranty. I also like to have an audio jack on the dock. If you are just going to read spreadsheets then you can get by with the less expensive dock. Seem to get a better, faster refresh rate. Due to this absolutely horrid customer service, this will be the last HP product I purchase. Product: Spectre x360 15-ch011dx Operating System: Microsoft Windows 10 (32-bit) Ive got a 15' HP Spectre x360 laptop. I really like docks that have DisplayPort for 4K monitors. Tested, guaranteed to be in working condition. I'm chalking it up to a lost cause at this point. HP Spectre x360 15-ch011dx 15.6 4K UHD Touch i7-8550U 16GB 512GB MX150 W10H U.
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